Privacy policy

Effective on: (9/19/19)

At, operated by Referral Exchange (“Company”), we are committed to protecting your privacy and creating a safe and secure online environment for anyone who visits or uses our Site. This Privacy Policy (the “Privacy Policy”) describes our privacy practices. This Privacy Policy applies solely to information that we collect through the Site. This Privacy Policy does not address information that you provide to us in other contexts, such as a business relationship not handled through the Site.

Acceptance of Privacy Policy

By using (“Site”) or creating an account with us, you are accepting the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site. Your continued use of the Site following the posting of changes to these terms will mean that you accept those changes.

What Personal Information Do We Collect?

We collect various types of information when you create an account, and we may need additional personal information to service your accounts, save you time and money, and better respond to your needs. In order to use this Site, a home seller or buyer must first create a username and password. During registration, users are required to give the Company contact information, such as their name, email address, home address, and phone number. The Company uses this information solely to help match you with up to three top prescreened agents.

If you use the “Contact Us” page of the Site, you will be asked to provide your name, email address, phone number and information regarding your request. You may visit our Site and search for homes without providing us with any personal information. “Personal Information” means information that identifies you or could reasonably be used to identify you. Examples of Personal Information include your name, address, phone number, and/or email address.

How Do We Use Your Personal Information?

When you submit information to for a loan or realty request, you authorize us to share this information to facilitate the services you request by matching you with our network of participating banks, lenders, or brokers (“Lenders”), real estate professionals or other parties involved in your transaction. You also authorize us to sell your information to Lenders. A user must provide detailed information about each loan or realty request such as your name, phone number, e-mail address, property address, and price range. By providing this information to us, or by submitting a request, you expressly consent to being contacted by us and by our Lenders and real estate agents, or service providers via phone, email, mail or other reasonable means, at any of your contact numbers or addresses, in order that we may provide the services set forth on the Site or for other reasonable purposes related to our business.

User Feedback and Reviews

Users may perform ratings and reviews of our Lenders and real estate professionals. By submitting such information, you grant Company the right to post and publish such information at our sole discretion. If you wish to update or delete your testimonial, you can contact us at

Do We Disclose Any Personal Information to Outside Parties?

We will share or sell your personal information with third parties only in the ways that are described in this Privacy Policy. Your trust and confidence are our highest priority. For questions or concerns regarding our Privacy Policy, please contact


Disclosures to Third Parties Assisting In Our Operations

Company may share your Personal Information under confidentiality agreements with other companies that work with, or on behalf of, Company to provide products and services. These companies may use your Personal Information to assist Company in its operations. However, these companies do not have any independent right to share this information.

Disclosures Under Special Circumstances

We may provide information about you to respond to subpoenas, court orders, legal process or governmental regulations, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

Business Transfers 

We may share your Personal Information with other business entities in connection with the sale, assignment, merger or other transfer of all or a portion of Company’s business to such business entity. We will require any such successor business entity to honor the terms of this Privacy Policy.

Links to Third Parties

This Site may contain links to web sites maintained by third parties. Please be aware that these links are provided for your convenience and reference only. Company does not operate or control in any respect any information, software, product or services available on such Web sites. Company’s inclusion of a link to a web site does not in any way imply an endorsement of the services or the site, its contents, or its sponsoring organization. When you connect to a website that is linked to our Site, we encourage you to read the privacy statements of that website. This Privacy Policy applies solely to information collected by this Site.

Legal Disclaimer

Company reserves the right to disclose users personal information as required by law and when Company believe that disclosure is necessary to protect the Company rights and/or to comply with a judicial proceeding, court order, or legal process served on the Company. Company follows generally accepted industry standards to protect the Personal Information submitted to the Company, both during transmission and once the Company receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Company strives to use commercially acceptable means to protect user’s Personal Information, Company cannot guarantee its absolute security. If users have any questions about security on the Site, users can send an email to Company at

If is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.


Company follows generally accepted industry standards to protect the Personal Information you Submit to Company, both during transmission and once Company receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Company strives to use commercially acceptable means to protect users’ Personal Information, Company cannot guarantee its absolute security. If users have any questions about security on the Site, users can send an email to company at


Company stores information collected through cookies, or log files to create a “profile” of user preferences. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. Company ties user’s personal information to information in their profile, in order to provide tailored promotions and marketing offers and improve the content of the Site for user.

Cookies and Other Tracking Technologies

Company and its partners, affiliates, analytics, or service providers use technologies such as: cookies, beacons, tags and scripts. These technologies are used in analyzing trends, administering the Site, tracking users’ movements around the Site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Third parties with whom we partner to provide certain features on our Site or to display advertising based upon your web browsing activity use local shared objects (LSOs), such as HTML 5, to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs, please click here .

Behavioral Targeting/ Re-Targeting

We partner with a third party to either display advertising on our Site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this Site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here .

We use Google AdSense/Adwords to publish ads on this Site. When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on this and other websites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page.

Access to Personal Information

If your Personal Information changes, or if you no longer desire our service, you may correct, update, delete, or deactivate it by (i) making the change on our member information page, (ii) emailing our Customer Support at,or

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


If you give Company your information through this Site, and you wish to opt-out of receiving communications from us, our partners, or third parties, please send us an email to;

call: (877) 695-9300; or

you can write to: Attn: Customer Support,, PO Box 3634, Seattle, WA 98124-3634

Response to “Do Not Track” Signals

Some Internet browsers include the ability to transmit “Do Not Track” signals. Since uniform standards for “Do Not Track” signals have not yet been adopted, Company does not process or respond to “Do Not Track” signals.

Children's Privacy Protection

Company understands the importance of protecting children's privacy in the interactive online world. The Site is not designed for, or intentionally targeted at, children under 18 years of age. It is not our policy to intentionally collect or maintain information about anyone under the age of 18. No one under the age of 18 should submit any Personal Information to Company or the Site.

Contact Company

If users have any questions or suggestions regarding this Privacy Policy, please contact Company at:

PO Box 3634

Seattle, WA 98124-3634

Toll Free Phone: (877) 695-9300

Privacy Policy Updates

This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display an effective date on the policy in the upper right corner of this Privacy Policy so that it will be easier for you to know when there has been a change. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our homepage prior to the change becoming effective.





 Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.




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